Privacy Policy

1. Information We Collect

At Fudiepay, we collect information that you provide directly to us when you apply for a merchant account, process transactions, or communicate with our support team. This may include your company details, beneficial owner information, bank account details, and transaction data.

When you use our Services, we automatically collect certain information such as your IP address, browser type, device information, and log data to ensure the security and performance of our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our payment gateway services.
• To process transactions and settle funds to your bank account.
• To verify your identity and comply with KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
• To detect and prevent fraud, security breaches, and illegal activities.
• To improve our website, API, and customer support experience.

3. Data Sharing & Disclosure

We do not sell your personal data. However, we may share your information with trusted third parties to facilitate our services, including:

• Payment Partners: We share necessary transaction data with Alipay, WeChat Pay, and banking partners to process payments and settlements.
• Service Providers: We may use third-party vendors for hosting (e.g., cloud infrastructure), identity verification, and fraud prevention.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We take the security of your data seriously. Fudiepay implements industry-standard security measures, including SSL encryption and PCI-DSS compliance standards, to protect your personal information and transaction data from unauthorized access, alteration, or destruction.

5. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the email provided below.